Disclaimer

HELPDESK ON ACES

(For Depatmental NODAL OFFICERS only)

Departmental Nodal Officers for LAN/WAN consolidation Project are requested to use ACES-Contact Details and CALL LOG Matrix to lodge complaints relating to LAN/WAN issues in respect of their Jurisdiction. For more details, click on the links below.

CBEC-CALL LOG MATRIX (Circulated by HP)

ACES-CONTACT DETAILS (Circulated by DGS)

CALL LOG MATRIX-WAN (Circulated by DGS)

LAN Support Maintenance Phase III [ZIPFile]

Site-Wise-RSR-ARC Mapping [xlsFile]

Consolidation Support LAN-WAN-ACES(Circulated by DGS, Kol) [ZIPFile]

Steps to Generate and Save Report in ACES [Download]